iMIS 20 is an Engagement Management System (EMS)™ that enables your organization to engage members, donors, and other constituents—as well as your staff—anytime, anywhere, on any device. It includes constituent management, constituent self-service, online fundraising, social engagement, private communities, and mobile access in one seamless cloud-based system.

Plus, iMIS 20 has the flexibility to work with your existing Content Management System (CMS) or—for many organizations—the power to manage your entire website. This eliminates costly integration efforts, enables you to gather better constituent intelligence, and helps you make smarter business decisions.

From a small-staff association to an enterprise-level not-for-profit, the iMIS 20 Engagement Management System (EMS) delivers for organizations of all sizes.

How iMIS Can Help Your Association

Relations Management
Go beyond typical constituent management with iMIS. With simple-to-use tools, your constituents are empowered to update their own profile information and manage their committee, chapter, and online community memberships. But, your organization maintains control over which data constituents can access/modify — either by individual or organization — including profile/status, address, demographic, and transactional information. This means added convenience for constituents and increased productivity for you.
Website Management
iMIS 20 is built on the RiSE web engagement platform, a key industry differentiator that empowers you to easily create and personalize constituent self-service, community, and mobile web pages — with no programming necessary. No other system provides this level of convenience and flexibility while reducing data integration needs, the number of vendors you need to manage, and the total cost of system ownership.
Plus, the RiSE Web Engagement Platform has the flexibility to work with your existing Content Management System (CMS) or — for many organizations — it has the power to manage your entire web presence — from multiple websites to microsites to mobile websites.
iMIS 20 makes it simple and affordable to provide a dynamic mobile website with personalized content using our ready-to-use "starter templates." Unlike mobile apps that are designed just for specific devices and must be continually modified whenever the device technology is updated, mobile websites are accessible anytime, anywhere, from any device and can be quickly updated without expensive programming.
Social Engagement
Providing your members, donors, and other constituents with the ability to easily do business with your organization online or through a mobile device is a good first step towards engagement. Take self-service to the next level with iMIS 20 by empowering your constituents with the ability to easily recommend and share your events, products, campaigns, and content to colleagues, friends, and fellow constituents.
With iMIS you can manage inventory, product sales, invoicing and other financial transactions — all from one centralized system. Your constituents can buy products, track their order status, and review their order history online or through a mobile device. Your organization can process PCI-compliant transactions, increase staff productivity, reduce costs, and improve your organization's performance.
Private Communities
Savvy not-for-profits understand it takes a lot more than a Facebook page and Twitter feed to create an effective social experience for members, donors, and other constituents. Private communities — where constituents can connect, collaborate, and communicate in a secure, trusted setting — have emerged as one of the smartest ways to demonstrate value and ensure retention rates. With iMIS 20, your organization can provide a highly popular resource to constituents while also guiding/monitoring discussions in a controlled environment, protecting your proprietary assets, and accurately measuring the impact of your engagement efforts.
Member Self-Service
Enable your members, donors, and other constituents to manage their profiles, renew memberships, make donations, register for events, and purchase products online or through a mobile device with iMIS 20. No other system provides this level of control and flexibility to remain connected to your constituents, reduce the number of vendors you need to manage, and eliminate data integration headaches.
Business Intelligence
With iMIS 20, all interactions with your members, donors, and constituents — whether online or offline — are stored in one centralized database. This is a game-changing opportunity for your organization to generate in-depth intelligence on constituents with custom reports and uncover key trends across the entire organization with personalized dashboards. You can also determine how your organization’s performance compares to other similar not-for-profit organizations and identify exciting new growth opportunities with sophisticated but easy-to-use predictive analysis and modeling tools.
Admin & Tools
Take advantage of the most robust set of tools, the largest library of add-on applications (more than 100 specifically developed for iMIS), a dynamic developer's community, and the widest partner network available. With iMIS 20, you have unlimited options to customize data fields, navigation, menus, screens, and processes to create a system that is as unique as your organization.