Winner of ASI's People's Choice Award - iMIS App Challenge for Innovation 2019, we are proud to offer iMIS clients a new integrated product, Connect Call Center to take your member calls to a whole new level!
C Systems Global has leveraged Amazon Connect, the same contact center technology used by Amazon customer service associates around the world to power millions of customer conversations. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics – no specialized skills required.
Connect Call Center is a self-service, cloud-based contact center service that makes it easy for you to deliver better membership and customer service at a lower cost. View the shortened demo video below or view our On-Demand Webinar library by clicking the button below to see the expanded product demo titled "Connect Call Center" from August 14, 2019 in our On-Demand Webinar library.
Recorded on April 4th, 2019 by Jeremy Wilson, Managing Director, C Systems UK.
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Ask us about Connect Call Center
available now from C Systems Global