Connect Call Center

Winner of ASI's People's Choice Award - iMIS App Challenge for Innovation 2019

C Systems Global is proud to offer iMIS clients a new integrated product, Connect Call Center, to take your member calls to a whole new level! Connect Call Center is a self-service, cloud-based contact center service that makes it easy for you to deliver better membership and customer service at a lower cost.

C Systems Global has leveraged Amazon Connect, the same contact center technology used by Amazon customer service associates around the world to power millions of customer conversations. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics – no specialized skills required.

Get Started Today

Are you interested in providing world-class member support?

Watch a demo of Connect Call Center                    Get started NOW!