Winner of ASI's People's Choice Award - iMIS App Challenge for Innovation 2019
C Systems Global is proud to offer iMIS clients a new integrated product, Connect Call Center, to take your member calls to a whole new level! Connect Call Center is a self-service, cloud-based contact center service that makes it easy for you to deliver better membership and customer service at a lower cost.
C Systems Global has leveraged Amazon Connect, the same contact center technology used by Amazon customer service associates around the world to power millions of customer conversations. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics – no specialized skills required.
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